Jobs

Position: Customer Service Specialist

description of job:
1, timely communication and marketing, sales and other related departments, visit and maintain customer, the customer order, shipping, logistics and follow-up state;
2, telephone orders and Internet orders, and process orders;
3, customers receive advice, record customer inquiries, complaint, in accordance with the appropriate procedures to give customer feedback;
4, can be found in time to call customer needs and opinions, timely analysis and feedback to supervisors;
5, share information with colleagues and supervisors, accumulate knowledge, provide the basis for process improvement.


job requirements:
1,20-30 years old, affinity, good image quality;
2, sweet voice, standard Mandarin, articulate, understand consumer psychology, language ability, good communication;
3, there are more than 1 year customer service, telemarketing and other related work experience is preferred;
4, good work execution, strictly in accordance with norms and procedures related to work or operations;
5, hard-working, patient and responsible, healthy, long-term stability of a good job, a good sense of teamwork.